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Frequently Asked Questions (FAQs) | Gajarts

Got questions? We've got answers. Explore the Gajarts FAQ page for details on worldwide shipping, payment methods, Cash on Delivery (COD), bulk orders, and return policies.

Do you ship internationally?
Yes, we offer worldwide shipping! Shipping charges and estimated delivery times will be calculated manually based on your delivery country.
How long does it take for my order to arrive?
Domestic orders within India typically take 5-7 business days to arrive. International shipping times vary depending on the destination and customs clearance.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing your tracking number and a link to track your package in real-time.
Is Cash on Delivery (COD) available?
Yes, Cash on Delivery (COD) is available anywhere in India for orders up to ₹50,000/-. For orders exceeding this amount or for international orders, prepaid payment is required.
What should I do if I receive a damaged item?
We pack our items with extreme care, but if your product arrives damaged, please contact us within 48 hours of delivery. Include clear photos of the damaged item and the packaging so we can arrange a replacement or refund.
How are the products packaged to ensure safety during transit?
We use industry-standard, secure packaging materials, including bubble wrap and sturdy corrugated boxes, to ensure that your items reach you in perfect condition, regardless of the destination.