Shipping and Transport
SHIPPING & TRANSPORT INTERNATIONAL
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There are two modes of transportation available:-
- By Airway
- By Seaway
- Dispatch by Airway :- We prefers to use one of the leading courier companies Namely FedEx, DHL express, TNT, ArameX, UPS, depending upon the country specific service availability. We can also use any service of the customer choice.
- The Airway Shipment is recommended for smaller consignment under 300 kg or 1 CBM as your order will be delivered to your door steps and you don’t require follow any formal import proceedings. The approx. delivery time for airway shipment are around 8-12 working days depending upon the country and as normal position of all way of country. In case of No. unusual condition of their Route ( As Riot , Strike, epidemic emergency )
- International shipping charges: - you can obtain a shipping quote for any statue by clicking the link. Calculate shipping beneath to the Add to cart button on every statue page, or you can email info@gajarts.com or Whatsapp us on no.9829541922 to receive a shipping quote. Please include the item number of the statue you are interested in purchasing as well as your country and Postal code. We send you email with complete detailing:-
- Freight:-………………………………………………………………
- Fumigations:-………………………………………………………
- Custom Clearance Expenses:-……………………………
- Box & Foam Packing:-…………………………………………
- Insurance:-…………………………………………………………
Total:-……………………………………………………………………
- Bill of Landing-3 original copy
- Invoice Copy-2 original copy
- Fumigation Certificate -1 original copy
- Insurance Policy- 1 original copy
- The Port Charges.
- After Port to door delivery charge
This 2 part is more costly and lengthy and more chargeable for your side. You will pay all expenses even your parcel is minimum weight are maximum .Your agency will charge all expenses .If you have minimum parcel or more then you will pay must.
DOMESTIC SHIPPING & TRANSPORT
Our statue are very Precious & delicate so we packing all of statue with special packing method it’s say foam packing (See Video or Photo)that we ensure that you Received Statue in well condition such as we dispatch from our gallery. Each individual statue giving complete protection this foam packing.
Also we use special transportation service which one especially work in this type of delicate Marble Handicraft Product. So that they handle Proper and delivery safety. In such way we make maximum safety of statue for delivery to your hand.
- We strive to deliver products purchased from Gaj arts in excellent condition and in the fastest time possible for all Purchase within India. We will deliver the order to your doorstep.
- Delivery Time: - We dispatch products within 2 days (Box Making, Foam Packing, hold for final finishing, touching & Cleaning) and it usually get delivery in next 5-6 working days.
- To ensure that your order is delivered on time, please Make sure of the following while entering your shipping, Address and Phone number details:-
- Provide Complete address details with house number, Floor, Street name and locality along with a land mark.
- Enter Correct City, State and Zip/Postal code details. Orders may get misrouted if these details are in correct.
- Kindly make sure that Phone Number (Preferable Mobile+ if possible two mobile no. inputs) is correct and reachable. We may need to call you for delivery related queries.
Please don’t accept the Package if it appears to have been tampered with. If a product is damaged inform our customer service immediately -9829541922 (9 A.M to 8 P.M) or care@gajarts.com. - Damage Policy:- If there is any damage to statue please notify us immediately also send mail immediately as condition Photograph .In case of any damage we will Return total your money of statue & shipping charges which is paid by you.
- Insurance: -We pack each statue with intensive care and ship each package with full insurance.
- Statue Preparing for Shipping: - Mostly statue will ready to dispatch within 2-3 days this time taken for final finishing, touching, cleaning, also to Box Making, Foam Packing etc. This after it’s ready to dispatch.
- Tracking Number: - Ones you order or final Pay release there after 2-3 days (hold for final finishing & Packing) we ship you statue then we will message or email you tracking no.
- Care & Safety:-
- Keep your hand clean; wash it no dust should be there on your hand otherwise scratch will be there on statue.
- Put you hand on the hard side of statue don’t press on soft side of statue that is not proper way to handle statue so be careful about Handle.
- If Statue is heavy then don’t take risk take 3-4 person for handling statue. Otherwise harm or dame to statue & person so keep care about weight.
- Don’t move statue again n again .Place or situate it at one place that it very delicate.
- Statue clean with soft cloth or light wet cloth, Rough or hard cloth not use to clean statue, otherwise scratch on statue.
- Don’t rubbing cloth at where gold or painting is doing otherwise gold foil or color will clean or downfall of gold foil only you can move soft way.
- Which statue decorate with gold or color and Nagina (Rhinestone) don’t drop water or any Mix water with any component otherwise color, gold, Nagina will fade or Remove from statue .So, please care specially.
- Only white statue (without gold & coloring) you can water leaving any part where some painting is doing (Such as Eyes-Lip etc.)