Shipping and Transport

SHIPPING & TRANSPORT INTERNATIONAL

1. There are two modes of transportation available:-

1. By Airway
2. By Seaway
1. Dispatch by Airway :- We prefers to use one of the leading courier companies Namely FedEx, DHL express, TNT, ArameX, UPS, depending upon the country specific service availability. We can also use any service of the customer choice.

• The Airway Shipment is recommended for smaller consignment under 300 kg or 1 CBM as your order will be delivered to your door steps and you don’t require follow any formal import proceedings. The approx. delivery time for airway shipment are around 8-12 working days depending upon the country and as normal position of all way of country. In case of No. unusual condition of their Route ( As Riot , Strike, epidemic emergency )
• International shipping charges: - you can obtain a shipping quote for any statue by clicking the link. Calculate shipping beneath to the Add to cart button on every statue page, or you can email info@gajarts.com or Whatsapp us on no.9829541922 to receive a shipping quote. Please include the item number of the statue you are interested in purchasing as well as your country and Postal code. We send you email with complete detailing:-

1. Freight:-………………………………………………………………
2. Fumigations:-………………………………………………………
3. Custom Clearance Expenses:-……………………………
4. Box & Foam Packing:-…………………………………………
5. Insurance:-…………………………………………………………
   Total:-……………………………………………………………………

By Seaway:- The Sea way shipment is generally recommended for large consignment above 300 kg or More than 1CBM as it is very cost effective for the Heavy shipment as compare to airway shipment it take around 45-50 days for delivery depending upon the country. That delivery will be at the Port delivery which as Port nearby your destination .You will pick your consignment at port and proceed yourself of all formalities & legalities at the Port you will release your consignment from port. We will send you all document before consignment reached at port. Mostly this Process completing By Shipping Agency which one you can hire then they clears all of process & delivery to your home. We also suggest to you hire any shipping agencies. We send you email quotation of shipping charges till port. When you select item or preview to see shipping charges. We will send you original Hard copy to your postal address:-

1. Bill of Landing-3 original copy
2. Invoice Copy-2 original copy
3. Fumigation Certificate -1 original copy
4. Insurance Policy- 1 original copy

Customs and Duties: - There may be duties or taxes importing in to your country, Please check with your government to determine the duties as they vary country to country .For most international countries customs charges are the same as Sale Tax/Vat.The customer is responsible for whatever duties apply to the Statue /Product.Gaj arts is not responsible for any delay that occur because of a countries customs laws, we don’t add charges of this type of Tax & Duties in any Point of Statue, Freight etc.

Insurance: -We pack each statue with intensive care and ship each package with full insurance.

Damage Policy:- If there is any damage to statue please notify us immediately also send mail immediately as condition Photograph .In case of any damage we will Return total your money of statue & shipping charges which is paid by you.

Safety & Packing:- We packing all statue with special packing method says Dunlop packing of foam packing ( See video or Photograph) that we insure that no make any loose packing or harm it’s each individual statue giving complete protection this foam packing cost already including shipping charges.

Statue Preparing for Shipping: - Mostly statue will ready to dispatch within 2-3 days this time taken for final finishing, touching, cleaning, also to Box Making, Foam Packing, fumigation etc. This after it’s ready to dispatch.

Delivery Timing: -For all deliveries the shipping company will contact you prior to delivery to set up a day and time frame where you will be having for delivery.

Geniality Freight:-We passion the exact shipping charges to you that we are charges by shipping company.

Tracking Number: - Ones you order or final Pay release there after 2-3 days (hold for final finishing &Packing) we ship you statue then we will message or email you tracking no.

Recommendation & Suggestion: -We prefer & advise to you that under 1C.B.M or under 300 kg you should courier by Airway due to Reason that all expenses & charges will dropped approx. similar at Sea couriers, So we prefer you that By Airway at the same cost of couriers you got your statue without any hassle at your door also taken minimum time. Other hand by Seaway you got parcel at Port. Thereafter you fulfill the all formalities & legality that way you charges will Pay in 2 Part:-

1. The Port Charges.
2. After Port to door delivery charge
   This 2 part is more costly and lengthy and more chargeable for your side. You will pay all expenses even your parcel is minimum weight are maximum .Your agency will charge all expenses .If you have minimum parcel or more then you will pay must.

DOMESTIC SHIPPING & TRANSPORT

Our statue are very Precious & delicate so we packing all of statue with special packing method it’s say foam packing (See Video or Photo)that we ensure that you Received Statue in well condition such as we dispatch from our gallery. Each individual statue giving complete protection this foam packing.

Also we use special transportation service which one especially work in this type of delicate Marble Handicraft Product. So that they handle Proper and delivery safety. In such way we make maximum safety of statue for delivery to your hand.

1. We strive to deliver products purchased from Gaj arts in excellent condition and in the fastest time possible for all Purchase within India. We will deliver the order to your doorstep.
2. Delivery Time: - We dispatch products within 2 days (Box Making, Foam Packing, hold for final finishing, touching & Cleaning) and it usually get delivery in next 5-6 working days.
3. To ensure that your order is delivered on time, please Make sure of the following while entering your shipping, Address and Phone number details:-
1. Provide Complete address details with house number, Floor, Street name and locality along with a land mark.
2. Enter Correct City, State and Zip/Postal code details. Orders may get misrouted if these details are in correct.
3. Kindly make sure that Phone Number (Preferable Mobile+ if possible two mobile no. inputs) is correct and reachable. We may need to call you for delivery related queries.
   
   Please don’t accept the Package if it appears to have been tampered with. If a product is damaged inform our customer service immediately -9829541922 (9 A.M to 8 P.M) or care@gajarts.com.
4. Damage Policy:- If there is any damage to statue please notify us immediately also send mail immediately as condition Photograph .In case of any damage we will Return total your money of statue & shipping charges which is paid by you.
5. Insurance: -We pack each statue with intensive care and ship each package with full insurance.
6. Statue Preparing for Shipping: - Mostly statue will ready to dispatch within 2-3 days this time taken for final finishing, touching, cleaning, also to Box Making, Foam Packing etc. This after it’s ready to dispatch.
7. Tracking Number: - Ones you order or final Pay release there after 2-3 days (hold for final finishing & Packing) we ship you statue then we will message or email you tracking no.
8. Care & Safety:-
1. Keep your hand clean; wash it no dust should be there on your hand otherwise scratch will be there on statue.
2. Put you hand on the hard side of statue don’t press on soft side of statue that is not proper way to handle statue so be careful about Handle.
3. If Statue is heavy then don’t take risk take 3-4 person for handling statue. Otherwise harm or dame to statue & person so keep care about weight.
4. Don’t move statue again n again .Place or situate it at one place that it very delicate.
5. Statue clean with soft cloth or light wet cloth, Rough or hard cloth not use to clean statue, otherwise scratch on statue.
6. Don’t rubbing cloth at where gold or painting is doing otherwise gold foil or color will clean or downfall of gold foil only you can move soft way.
7. Which statue decorate with gold or color and Nagina (Rhinestone) don’t drop water or any Mix water with any component otherwise color, gold, Nagina will fade or Remove from statue .So, please care specially.
8. Only white statue (without gold & coloring) you can water leaving any part where some painting is doing (Such as Eyes-Lip etc.)