Terms of Service

Welcome to Gaj Arts. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully.

1. Website Usage

  • By using our website, you accept these terms and conditions.

  • Purchases can only be made by individuals aged 18 years or above.

  • Any fraudulent orders, misuse, or violation of these terms may result in cancellation of services.

2. Product Information

  • All our products are handcrafted, making each piece unique in design and detailing

  • Natural marble variations in color, texture, and veining are normal and enhance product authenticity.

  • Sizes, weights, and colors displayed on the website are approximate.

3. Pricing & Payments

  • All prices are listed in INR (₹) and are subject to change without prior notice.

  • Shipping/ Freight charges are included in listed prices.

  • Payments are accepted through secure payment gateways.

  • Orders are confirmed only after successful payment.

4. Shipping & Delivery

  • Delivery timelines depend on product type and destination ( 7–10 business days within India).

  • International orders may be subject to customs duties, taxes, and regulations (to be borne by the customer).

  • Gaj Arts is not responsible for courier delays, natural calamities, or other force majeure events.

  • If You want urgent delivery within 2-4 days than you will be pay extra amount. it will be ship by air/personal transport. Charges will be confirm product condition and destination place.


5. Order Cancellation & Custom Orders

  • Orders may be canceled before dispatch by contacting our team at gajarts4@gmail.com / +916377944175

  • Custom-made or personalized items are non-refundable and non-cancellable once confirmed.

  • Additional timelines may apply for custom orders.

6. Intellectual Property

  • All content, images, product designs, and trademarks on this website belong to Gaj Arts.

  • Unauthorized copying, reproduction, or use is strictly prohibited.

7. Limitation of Liability

  • Gaj Arts will not be liable for damages beyond the product’s value.

  • We are not responsible for delays caused by shipping providers.

  • Customers are responsible for proper installation, handling, and care of marble products.

8. Religious & Cultural Sensitivity

  • Our products hold deep religious and cultural significance. We request customers to handle them with respect.

  • Gaj Arts will not be responsible for any misuse of religious idols or sacred items purchased from our website.

9. Privacy & Data Protection

  • We value your privacy. Customer data will be protected as per our Privacy Policy.

  • By using our website, you agree to receive communication regarding your orders and promotional updates.

10. Dispute Resolution

  • All disputes shall be governed by Indian law under the jurisdiction of Udaipur,Rajasthan.

  • Customers are encouraged to first reach out to our support team for resolution.

11. Updates to Terms

  • Gaj Arts reserves the right to update these Terms of Service at any time.

  • Customers will be notified of significant changes. Continued use of the website implies acceptance of revised terms.