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Home Terms of Service

Terms of Service

Terms of Service

Welcome to Gaj Arts. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully.

1. Website Usage

  • By using our website, you accept these terms and conditions.

  • Purchases can only be made by individuals aged 18 years or above.

  • Any fraudulent orders, misuse, or violation of these terms may result in cancellation of services.

2. Product Information

  • All our products are handcrafted, making each piece unique in design and detailing

  • Natural marble variations in color, texture, and veining are normal and enhance product authenticity.

  • Sizes, weights, and colors displayed on the website are approximate.

3. Pricing & Payments

  • All prices are listed in INR (₹) and are subject to change without prior notice.

  • Shipping/ Freight charges are included in listed prices.

  • Payments are accepted through secure payment gateways.

  • Orders are confirmed only after successful payment.

4. Shipping & Delivery

  • Delivery timelines depend on product type and destination ( 7–10 business days within India).

  • International orders may be subject to customs duties, taxes, and regulations (to be borne by the customer).

  • Gaj Arts is not responsible for courier delays, natural calamities, or other force majeure events.

  • If You want urgent delivery within 2-4 days than you will be pay extra amount. it will be ship by air/personal transport. Charges will be confirm product condition and destination place.


5. Order Cancellation & Custom Orders

  • Orders may be canceled before dispatch by contacting our team at gajarts4@gmail.com / +916377944175

  • Custom-made or personalized items are non-refundable and non-cancellable once confirmed.

  • Additional timelines may apply for custom orders.

6. Intellectual Property

  • All content, images, product designs, and trademarks on this website belong to Gaj Arts.

  • Unauthorized copying, reproduction, or use is strictly prohibited.

7. Limitation of Liability

  • Gaj Arts will not be liable for damages beyond the product’s value.

  • We are not responsible for delays caused by shipping providers.

  • Customers are responsible for proper installation, handling, and care of marble products.

8. Religious & Cultural Sensitivity

  • Our products hold deep religious and cultural significance. We request customers to handle them with respect.

  • Gaj Arts will not be responsible for any misuse of religious idols or sacred items purchased from our website.

9. Privacy & Data Protection

  • We value your privacy. Customer data will be protected as per our Privacy Policy.

  • By using our website, you agree to receive communication regarding your orders and promotional updates.

10. Dispute Resolution

  • All disputes shall be governed by Indian law under the jurisdiction of Udaipur,Rajasthan.

  • Customers are encouraged to first reach out to our support team for resolution.

11. Updates to Terms

  • Gaj Arts reserves the right to update these Terms of Service at any time.

  • Customers will be notified of significant changes. Continued use of the website implies acceptance of revised terms.